The V Channel, vchannel.tv aka myvchannel.com, MyVApp (Collectively the "V Channelâ, the âWebsiteâ) is aware that the personal data of its customers and other individuals is important. In this privacy policy, we explain how we collect, use and disclose the personal data we collect through V Channel phone, website and App, and as well as your choices with respect to the personal data.
The V Channel is the data controller, owned and operated by:
V Channel, Located 101 E Huntington Drive., #104, Monrovia, Ca 91016 USA
We may collect personal data directly from individuals as well as automatically via their use of the Website, including:
(a) usage information: we may automatically collect information about your use of our Website through cookies, and other technologies: your domain name; your browser type and operating system; device type, web pages you view; links you click; your IP address; the length of time you visit our Website; and the referring URL, or the webpage that led you to our Website; access time; and device ID. We may combine this information with other information that we have collected about you. Please see the section "Cookies Policy" below for more information. Usage data concerning your browsing of the Website, is processed to ensure that the Website works properly, to improve and operate the Website and for marketing purposes;
(b) information you provide: any data that you directly provide to us (including, without limitation, email address, personal details, password), such as when registering for a V Channel account, making a purchase from us, posting content to the Website, are processed for acknowledging receipt of your requests and delivering the service, providing you with all necessary assistance and information
(c) Shopping and purchases: When you place order with us, we ask for your name, address, and phone number. We ask for your payment card number, its expire date, and address verification code. Once we have you card information we will not ask again unless a change is required. Your order history information is stored so we can service you whenever you need.
(d) Other: In addition to the reasons set forth above, we may also use your information for the following purpose:
We collect your data when you call us or through the Website. We have adopted reasonable security measures to protect personal data against destruction or loss, including accidental loss, unauthorized access, unlawful processing, or processing that are not compliant with the purposes for which the data were collected as specified in this Privacy Policy. However, since the data will be transmitted via public networks, the above measures cannot limit or completely exclude the risk of unauthorized access or dissemination of the data. You accept the security risk of providing information and dealing online over the public internet and will not hold us responsible for any breach of security unless this is due to our negligence or willful default.
With the exception of the data related to your browsing activity - the provision and collection of which are governed by our Cookie Policy - the provision on any other data collected through the Website for answering your requests, providing information, as well as for marketing purposes is free, voluntary and optional. Any failure by you to provide the data shall not limit your ability to use the Website; however, if you do not provide us with personal information V Channel will not be able to respond to your queries and requests for information, or send materials, updates, newsletters, invitations to the events organized by the V Channel and/or its business partners, and you will not be able to purchase product or get the service from us.
V Channel communicates your data only as permitted by the law and as indicated below. We may disclose the information we collect, including personal information, as follows:
Disclosures to Service Providers. V Channel may disclose information to service providers, third party vendors, contractors or agents who perform functions on our behalf, such as credit card processors, and software hosting or cloud services provider.
Affiliates. We may disclose the information we collect from you to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your personally identifiable information will be subject to this Policy.
Disclosures for Legal Reasons. We may disclose information to a third party (i) in order to comply with a law, regulation, governmental or securities exchange requirement, court order, judicial proceeding or legal process, such as a subpoena or a search warrant, (ii) to address a violation of the law, this Policy or our Terms of Use, (iii) to protect the rights, property or safety of V Channel, its users or the public, or (iv) to allow V Channel to exercise its legal rights or respond to a legal claim, including as evidence in litigation in which we are involved.
Business Transfers. If our company or substantially all of our assets are acquired, or in the event of a merger or bankruptcy, your information may be among the transferred assets.
In addition to the above purposes, we may disclose your personal information with your consent.
We and our third-party service providers use cookies, clear GIFs, log files and other tracking mechanisms to collect information about your use of our Website, as described above. We may combine this information with other information we collect from you.
Do-Not-Track. Currently, our systems do not recognize browser "do-not-track" requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies).
Cookies. Cookies are alphanumeric identifiers that we transfer to your computerâs hard drive through your web browser for record-keeping purposes. Cookies DO NOT contain confidential information such as your address, telephone number or payment card details. We do not exchange cookies with any third-party websites or external data suppliers. When you visit our Website, our servers and/or those of our service providers automatically record certain information that your web browser sends, such as your web request, IP address, browser type, device type, referring/exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, time and date of use and other information. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The "Help" portion of the toolbar on most browsers will tell you how to disable cookies or change your cookies settings.
Third-Party Analytics. We also use automated devices and applications, such as Google Analytics, to evaluate usage of our Website and the services we provide. We use these tools to gather non-personal information about users to help us improve our services, performance and user experiences. These analytics providers may use cookies and other technologies to perform their services and may combine the information that they collect about you on our Website with other information that they have collected. This Policy does not cover such third partiesâ use of the data. Please review out Cookies Policy for more information about the third-party analytics providers we work with.
V Channel, its affiliates, service providers and external data processors may be located outside of your country, state or province and, accordingly, your data may be transferred to such other jurisdictions and, thus, may be accessible to law enforcement and regulatory bodies in such other jurisdictions according to the laws applicable in such other jurisdictions.
You have right to request information from V Channel as to what personal data about you is held by V Channel and how it has been used or disclosed, and you may request access to such data in an understandable form. You may also request correction or updating of your personal data. The data subjectâs rights may be subject to exceptions, limitations or payment of fees, as authorized or required under applicable law.
The above rights may be exercised by sending the relevant request to the V Channel Privacy Officer at the following address: privacy @Vchannel.tv.
V Channel makes reasonable efforts to ensure that personal data used or disclosed is accurate and complete. In some cases, V Channel relies on you to ensure that certain information, such as your address or telephone number, is current, complete and accurate.
With your consent, we may send marketing or promotional communications to you about our products and services we think may interest you. If you no longer wish to receive our newsletter and promotional communications email, you can click âunsubscribeâ link on email or reply âStopâ on Text or App message to Opt-Out/Stop such communication in the future. Please note that it may take up to 14 business days for us to process your email requests. If you select to Opt-Out receiving emails about recommendations or other information we think may interest you, we may still send you e-mails, text or App message about your order, account or any services you have requested or received from us.
You may also Opt-Out/Stop receiving marketing communications (via email, SMS or App message) by emailing us at privacy @Vchannel.tv. Or, call our Customer Services on US: 1-888-887-3133 UK 0845-834-0420 (09:00am-5:00pm local time, seven days a week)
The Website may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party web
Our Website includes social media features, such as the Facebook "Like" and "Share" buttons, as well as other widgets or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.
V Channel reserves the right to modify this privacy policy from time to time, so please review it regularly. If we make material changes to this policy, which materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting it on the Website or by notifying you by email.
If you have questions or concerns regarding this statement, please contact privacy @Vchannel.tv.
For further information about shopping on V Channel, please read our Terms & Conditions